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"Crafted to Shine, designed to last, each piece adds a timeless touch of elegance to your everyday style."
Olysselia
Welcome to Olysselia
Discover timeless elegance and everyday luxury. Our jewelry collections are designed to empower, inspire, and make every moment sparkle. Whether you're treating yourself or gifting someone special, you're in the right place.
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"I get compliments every time I wear my OLYSSELIA jewelry. The quality is outstanding and the designs are timeless."
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FAQ
1. What materials do you use in your jewelry?
At Olysselia, we use high-quality materials including 925 sterling silver, gold plating, stainless steel, natural gemstones, cubic
zirconia, and freshwater pearls. Each piece is carefully crafted with
durability, elegance, and comfort in mind.
2. Is your jewelry hypoallergenic?
Yes! Most of our pieces are made from hypoallergenic
materials such as 925 sterling silver and stainless steel, making them safe for
sensitive skin. If you have specific concerns, feel free to contact us for
guidance on the best options for you.
3. How do I take care of my jewelry?
To keep your jewelry looking its best:
- Avoid contact with water, perfumes, lotions, and chemicals.
- Store your pieces in a dry, cool place, preferably in a jewelry box or pouch.
- Clean with a soft cloth after wearing to remove oils and dirt.
4. Do you offer custom designs?
Currently, we offer a curated collection designed in-house,
but we are happy to hear from you if you’re looking for something special! Get
in touch, and we’ll let you know what’s possible.
5. What sizes are available for rings and bracelets?
We provide size guides for rings and bracelets on each product page. If you're unsure of your size, our customer service team can help you measure or suggest the best fit.
6. Is your jewelry suitable for daily wear?
Absolutely! Our jewelry is designed to be stylish yet wearable for everyday life; from office meetings to evening dinners. Just remember to treat it with care to preserve its shine.
7. Do you ship internationally?
Yes, we ship worldwide! Shipping times and fees vary depending on your location. You’ll find detailed information at checkout.
8. What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery.
Items must be unused, in original packaging, and in perfect condition. For
hygiene reasons, earrings are non-refundable unless faulty.
9. Can I send a piece as a gift?
Of course! Just select the gift option at checkout. We’ll make sure it’s beautifully packaged and can include a personalized message on your behalf.
10. How can I contact you?
You can reach us through the contact form on our website, or by messaging us on info@olysselia.com
11. How do I contact customer support?
You can reach us at info@olysselia.com or visit our Contact Us page
12.Do you ship overseas?
Yes, we ship all over the world. Shipping costs is free. We run discounts and promotions all year, so stay tuned for exclusive deals.
13.How long will it take to get my orders?
It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 3-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.